FAQs

Frequently asked questions

WHAT ARE YOUR PRODUCTS MADE OF?

We are so proud of our sustainable business; we only use the highest of quality. You can read more about our Ingredients here. 

HOW TO CARE FOR MY CANDLE?

We want to give you some tips on how you can get the best out of your Three Suns Candles so that it lasts as long as it possibly can. See HERE a guide that we recommend you follow to ensure you care for your candles. It will save you money as well as ensure you are getting the best out of each and every burn.

WHERE ARE YOUR CANDLES MADE?

We make every single candle by hand in Sydney Australia. The whole process is done by our amazing team.

WHAT ARE THE CRYSTAL PROPERTIES INSIDE THE CANDLES?

All of our crystals are ethically sourced from all around the world. Each crystal stone we use inside our products are carefully and thoughtfully chosen and designed by our Three Suns Team. All crystals have been cleansed and energized before leaving our Head Quarters and ready for you to enjoy + place inside your space.

AGAPI = Rose Quartz for LOVE

HUNTI = Amethyst + Tigers Eye for Tranquility

FILIA = Sandstone for Friendship

KORI = Amazonite for Hope

KALOS = Citrine for Prosperity

LAKEN = Carnelian for Positivity

LOIS = Moonstone + Tourmaline for Healing

WYATT = Sodalite for Strength

HOW CAN I SAMPLE THE SCENTS BEFORE ORDERING A LARGE SIZE?

you can purchase our mixed tealight set which has one of every scent inside of our core range. This allows you to burn, smell and see which scent & crystal connects with you.

WHAT ARE YOUR GIFTING OPTIONS?

Sending a gift? We'll make it shine! Need a note? Just say the word! No money talk in our parcels. BTW, they come in beautiful luxury branded boxes!

WHAT ARE YOUR SHIPPING OPTIONS?

Please visit our Shipping Info page here for all available options. 

WHAT DO I DO IF MY ORDER ARRIVES DAMAGED OR FAULTY?

All our items are thoroughly quality checked as part of the packing process before leaving our Head Quarters. We always do our very best to ensure that every order arrives to you in perfect condition. Please head over to our Shipping Info for further information. 

HOW LONG WILL IT TAKE FOR ME TO RECEIVE MY ORDER?

We are well known for your 24hour dispatch times. We do always strive to process all orders within this timeframe. Once dispatched via Australia Post, your order should be with you in 2-5 days. Please note, we do offer delivery for orders via Australia Post. If you require your parcel sooner, Express Shipping is there as an option. New Zealand customers, we recommend selecting Express option as this allows us to track your order from door to door. Standard shipping can take up to 11-14 business days and is untraceable once it has left Australia. 

DO YOU OFFER GIFT CARDS?

Yes. We have beautiful electronic gift cards up to any value and they start from $25. Each gift card has a validation from date of purchase for 12 months. Once you purchase the gift card, your loved one will get it emailed directly to their inbox!

Three Suns is a Crystal Infused Fragrance House based in Belrose Sydney.

Address: Unit 7, 20 Narabang Way, Belrose NSW 2085

Phone:02 9450 0256

Email: sales@threesuns.com.au

HIGHLY ADDICTIVE You will be coming back for more
100% CANDLE SATISFACTION Guarantee
AFTERPAY AVAILABLE Shop Now, Pay Later
HIGHLY ADDICTIVE You will be coming back for more
100% CANDLE SATISFACTION Guarantee
AFTERPAY AVAILABLE Shop Now, Pay Later