FAQs

We are so proud of our sustainable business; we only use the highest of quality. You can read more about our Ingredients here. 

We want to give you some tips on how you can get the best out of your Three Suns Candles so that it lasts as long as it possibly can. See HERE a guide that we recommend you follow to ensure you care for your candles. It will save you money as well as ensure you are getting the best out of each and every burn.

We make every single candle by hand in Sydney Australia. The whole process is done by our amazing team.

you can purchase our mixed tealight set which has one of every scent inside of our core range. This allows you to burn, smell and see which scent & crystal connects with you.

Absolutely! We can include a note if you'd like, and we never send parcels out with financial information in them. Please note that parcels are often sent in branded cardboard boxes. 

All our items are thoroughly quality checked as part of the packing process before leaving our Head Quarters. We always do our very best to ensure that every order arrives to you in perfect condition. Please head over to our Shipping Info for further information. 

Please visit our Shipping Info page here for all available options. 

We are well known for your 24hour dispatch times. We do always strive to process all orders within this timeframe. Once dispatched via Australia Post, your order should be with you in 2-5 days. Please note, we do offer delivery for orders via Australia Post. If you require your parcel sooner, Express Shipping is there as an option. New Zealand customers, we recommend selecting Express option as this allows us to track your order from door to door. Standard shipping can take up to 11-14 business days and is untraceable once it has left Australia. 

All of our crystals are ethically sourced from all around the world. Each crystal stone we use inside our products are carefully and thoughtfully chosen and designed by our Three Suns Team. All crystals have been cleansed and energized before leaving our Head Quarters and ready for you to enjoy + place inside your space.

Yes. We have beautiful electronic gift cards up to any value and they start from $25. Each gift card has a validation from date of purchase for 12 months. Once you purchase the gift card, your loved one will get it emailed directly to their inbox!